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December 12, 2006

Harnassing the power of the web

As society's inter-connectedness grows through communication, and specifically through the internet, I love websites like VerizonMath which shine a spotlight on questionable company policies. A free and open market works best when consumers have the maximum amount of information available to them.

In the case of VerizonMath, George Vaccaro was repeatedly quoted a rate of .002 cents per KB for voice and data from Verizon representatives. Yet Verizon's actual rate was .002 dollars per KB. What transpired was an interesting dance on the part of Verzion to avoid culpability and cover it up, all while refusing to admit any wrongdoing. But Vaccaro's blog had already found its way to the masses, and eventually the issue was popular enough to spawn YouTube videos.

(Hat tip to Adam Ploshay.)

Posted by Joshua Claybourn at December 12, 2006 05:53 PM

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