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November 28, 2004

Career Advice

What if they had a strike and nobody noticed?

Toll collectors for the Pennsylvania Turnpike went on strike Wednesday, and this has certainly caused some inconveniences--for the turnpike administration if not for turnpike travelers. (For some, the flat toll of $2 will be a holiday bonanza. It usually costs me well over $10 to traverse most of the state on the turnpike.) I can't say whether the toll collectors deserve a better contract than what they've been offered, but there's an 800-pound gorilla lurking behind the scenes in this labor dispute.

In today's world, stopping one's car to hand a paper ticket and cash out the window is nearly as anachronistic as the horse-drawn buggies of Lancaster County. Even though I travel the turnpike rather infrequently, I jumped at the chance several years ago to install an EZ-pass device in my car. Currently, I'm supposed to slow down to 5 MPH to drive through an EZ-pass tollbooth lane, but I expect in 10 years I'll be able to enter and exit the turnpike just like any other interstate highway, and only out-of-staters and luddite types will queue up to hand cash to a human being.

So, given this inevitable obsolescence of the tollbooth worker, it is ironic that union officials are saying that concerns about job losses are the main reason for the strike. The article linked above cites Eric Glass, a 23-year-old toll collector, as stating "This isn't about the money, it's about job security." My young friend, you need to get into a career that has a future.

Posted by Eric Seymour at November 28, 2004 10:42 PM

Comments

Here in Kansas they installed a machine at one end of the highway that gives you your ticket...still have to pay a real live person at the other end, though...

Posted by: Bobby A-G at November 29, 2004 01:33 AM | permalink

Has any strike against job losses EVER been successful? I doubt it. The logic is inescapable.. if the way things are done now is inefficient, making it more inefficient is not going to help. Yet still it happens: Jaguar workers in the English Midlands are about to strike because their factory is to be closed down!

Strikes for better pay and conditions or on safety can work: that's part of the market and can take the form of useful suggestions for the management, eg, saving money in the long run in recruitment or legal costs. A recent, devastatingly effective (threat of) strike on such grounds was that of UK judges: They demanded an exemption on a pensions tax for pensions over £1.5m and were immediately given it. Judge = more valuable than toll-booth operative.

Posted by: ape at November 29, 2004 06:44 AM | permalink

These people don't know the first thing about striking. Take it from the French: The way to conduct a proper highway strike is to close the highway entirely when you leave.

Posted by: Jason Kuznicki at November 29, 2004 07:51 AM | permalink

Those $2 tolls were nice if you're driving all the way across the state (like I was on Thursday and Sunday), but if you're only driving one exit, they suck!

Taking tolls cannot be a good job -- surly drivers, freezing temperatures, auto fumes, and so on -- so I have some sympathy for the strikers, but as you said above, it's not one with a future. They're striking for a job that won't be around in 10 years.

Posted by: Davie D at November 29, 2004 10:04 AM | permalink

"My young friend, you need to get into a career that has a future."

That's the problem, isn't it -- what career has a "future"? Ten years ago, I bet toll-taker seemed like a better choice than it does today (I see a lot of middle-aged people taking tolls, not just young men).

I'm 32 and I'm entry-level again, having just switched careers for a third time. Each career had a "future" -- at the time.

I think labor organization is more important to laborers than ever, because there's often no time to work your way up in a stable career anymore before it's obsolete.

Instead, workers are entry-level all the time, as career paths disappear and pop up every couple years. But if they bargain collectively, then when a workforce like, say, the high-tech workforce, has to go retrain, they can come back after training with some leverage. That would help them avoid being treated like entry-level workers eacy time.

Of course, nobody who likes the idea of making a killing off a desperate, permanent, entry-level workforce of people trying their darndest to find that "career with a future" is going to agree with that.

Posted by: Aaron at November 29, 2004 11:22 AM | permalink

Just in reference to Eric's comment on the EZ-Pass devices: in southern California, we have FastTrack transponders for the toll roads. You simply place the device (it's about the size of one of those coaster-shaped buzzers they give you when waiting for a table in restaurants) on your dashboard and drive. When you pass by one of the toll stations, it ticks off the dollar amount from your car and you don't even have to slow down from the posted 65 or 70 mph speed limit. When you run out of toll money, you simply use your credit card to recharge it. It's the easiest way I've ever seen to use the toll roads. Hopefully they'll soon decide to use those out where you are Eric.

Posted by: Pheadrus at November 29, 2004 01:37 PM | permalink

but I expect in 10 years I'll be able to enter and exit the turnpike just like any other interstate highway, and only out-of-staters and luddite types will queue up to hand cash to a human being.

Chicago's EZ pass lanes are already up to 30-50MPH, frequently leaving only one or two (sometimes none) booths manned with actual people.

Posted by: Foltz at November 29, 2004 01:48 PM | permalink

Ah, well hopefully PA will be like CA or Chicago sooner rather than later.

I also expect that in the near future, EZ-pass type devices will allow drivers to automatically pay for everything from parking garage costs to drive-through food orders. That'll be sweet.

Posted by: Eric Seymour at November 29, 2004 03:52 PM | permalink

 
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